About
LKB is an ISO 9001 Cerified Company dedicated to supply, production, distribution and the customer service of Life Science as well as in Routine Medical Diagnostics.
Our products are well known for excellent quality, up-to-date technology and validations standards. We ensure technical expertise and flexibility in our sales/service team in order to maximize our customer satisfaction.
Life Sciences:
Electrophoresis Chemicals & Instrumentation, Chromatography Chemicals & Systems, Molecular Biology, PCR, Cell Biology, DNA Sequencing & Fragment Analysis, Micro Arrays, Gel and Blot Imaging & Analysis, Protein Purification, Spectrophotometers, Process Systems for Pharmaceutical Industry.
Clinical Diagnostics:
Clinical Electrophoresis Systems & Tests, DELFIA Systems with Tests for Endocrinology & Tumours markers, Gamma & Beta Counters, Multi-label Readers, Allergy and Autoimmunity Systems & Tests, Microbiology, ELISA tests, Micro Plate Readers & Accessories, Centrifuges, General Laboratory equipment.
Personal Data Protection Policy
Preamble
This Personal Data Protection Policy (hereinafter the “Policy”) is adopted by the
company under the trade name “LKB Vertriebs-Gesellschaft m.b.H”, its subsidiaries
and all related corporate bodies (including without limitation its branch offices)
(hereinafter collectively “LKB” or “our Company” or “our” or “we”). Our Company is a
marketing and distribution company which is mainly engaged in the resale of multivendor
laboratory equipment and specializes in sourcing, supplying and supporting life
science solutions. We also provide relevant technical services to our customers relating
to the equipment, specializing in preventive maintenance and repair services.
Our Company uses its best efforts to provide high quality services to its customers
globally and empower them to accomplish scientific advancements by providing high
quality products and expert support, enabled by strong and lasting partnerships with
carefully selected manufacturers of innovative and industry-leading tools and
technologies. We greatly appreciate our customers and partners as well as their trust to
our Company and we take all necessary steps so that all the information they provide to
us in order to receive our services is securely maintained.
This Policy sets out the way in which we use and protect the personal information
(hereinafter the “Personal Data”) we collect from you or for you through our website,
through written or oral communication with you (including by entering into agreements
with you). This Policy also describes the way in which our Company collects, transfers,
processes, uses and discloses your Personal Data and determines its policies regarding
the secure processing of Personal Data.
By providing your Personal Data to us (either directly or by allowing another person to do
so on your behalf) or by using any of our products or services and/or by agreeing to this
Policy, e.g. in the context of registering for any of our products or services, you
understand and acknowledge that this Policy shall apply to the way that we collect and
use your Personal Data and you consent to HVD collecting, transferring, processing,
using and disclosing your Personal Data, as detailed in this Policy. In case that you do
not agree with any part of this Policy, you must not provide in any way your Personal
Data. In such case or in case you withdraw a consent that you have given under this
Policy, this may affect our ability to provide services to you or negatively impact the
services we may provide to you.
This Policy does not in any way govern your relations in your capacity as customer of
our Company or user of our website www.lkb.eu (hereinafter the “Website”) with other
companies that are not subject to the control or owned by us.
Please note that this Policy has been designed in accordance with the statutory
provisions of the General Data Protection Regulation of the European Union (Regulation
2016/679) (hereinafter “GDPR”) which has entered in force on May 25, 2018.
Collection – Use – Purposes of Processing of your Personal Data
Α. We collect Personal Data at each point of contact or interaction with you, and we may
also collect Personal Data as well as by conducting our business in general. Without
prejudice to the generality of the foregoing, our Company may collect your Personal
Data in the following cases:
when using the services of our Website or by completing the relevant contact
form or when attending an event or function or having chosen to receive
advertising/informative/promotional programs from our Company (hereinafter the
“Newsletters”);
when using our Company’s services (e.g. purchase of products, use of
maintenance/repair or other relevant services);
by entering into an agreement with our Company;
by contacting our Company either through its Website or through another way of
communication, written or verbal;
through third parties cooperating with our company within the context of our
business and in order to provide our services to our customers (e.g. public
organizations, etc.).
Β. In the above-mentioned context, our Company may collect, store and use the
following types of Personal Data:
information you may provide in order to contact with our Company (e.g. by
completing the relevant contact form on our Website) and/or when attending an
event or function and generally information you may provide in order to use our
Company’s services;
any other information you may choose to disclose to us (either through our
Website or otherwise) which is pertinent to the fulfillment of your personal
requests and fall within our scope of business;
any information you may disclose to our Company in the context of signing and
performing an agreement with our Company;
information which we may receive by third parties (e.g. public organizations)
within the context of cooperation and provision of information.
More specifically, information that our Company may collect in the above-mentioned
ways is the following:
Personal Details (e.g. Name, Surname, Contact Address, Contact Number, Email
address);
Financial Data (e.g. Bank Account Number, Credit Card Information);
Employment Data (e.g. Employment, Position / Title, Employment Location).
Sensitive Data
The term “sensitive data” refers to information related to your racial or ethnic origin,
political opinions, religious or philosophical beliefs, trade union membership, health, sex
life, or sexual orientation, genetic information, criminal background, and any biometric
data used for the unique identification.
We do not generally collect sensitive data unless it is volunteered by you or unless we
are required to do so pursuant to applicable laws or regulations. We may use health
related data provided by you to serve you better and meet your particular needs.
1. We use your Personal Data in a number of ways, including to provide and
personalize the services you request and expect from us, to offer you high quality
products and the expected expert level of services, conduct direct marketing etc.
as set forth below in more details. We collect your consent prior to processing
your Personal Data where required by applicable law. More specifically, we may
use and process your Personal Data for the following purposes:
in order to provide you the services requested and fulfill your requests regarding
the services provided by our Company;
where permitted, in order to provide or offer you Newsletters, promotions and
featured specials, as well as other marketing messages through e-mails, where
appropriate in accordance with any communication preferences you may have
expressed, to inform you about the services provided and new offers/categories
of products/services;
where permitted, we may use your Personal Data for setting up an individual or
group cluster identified according to your habits and preferences;
in order to answer questions and requests you may address to us;
for internal purposes of our Company and in order to secure the quality of
services provided;
for our Company’s proper execution/performance of a concluded agreement;
for other purposes as provided or required by law (e.g. our Company’s
compliance with its legal obligations or for the protection of its or your vital
interests or in cases where the processing is necessary to defend our legal rights
or establish, exercise, defend and execute our legal claims).
Protection of Personal Data of Data Subjects
Our Company takes appropriate legal, organizational and technical measures in order to
protect your Personal Data in accordance with the applicable legislation for privacy and
data security. Our Company implements various security technologies and procedures in
order to protect your Personal Data from any illegal destruction, loss, misuse or
modification, as well as against any unauthorized or illegal processing, use or disclosure,
as well as to keep your Personal Data accurate and up-to-date as appropriate.
We also seek to require our affiliates and service providers with whom we share your
Personal Data to exercise reasonable efforts to maintain the confidentiality of your
Personal Data.
Retaining Personal Data
We retain your Personal Data for the period necessary to fulfill the purposes outlined in
this Policy, unless a longer retention period is required or permitted by applicable law.
We will delete or re-identify your Personal Data once we no longer need it for the
provision of our services and/or for our business purposes and/or for the performance of
a contract we have entered into and/or for legal purposes, or as otherwise required by
the applicable legislation for the protection of your Personal Data from time to time.
We will destroy your Personal Data as set above as early as practicable and in a way
that it may not be restored or reconstructed. If printed on paper, your Personal Data will
be destroyed in a secure manner, and if saved in electronic form it will be destroyed by
technical means to ensure it may not be restored or reconstructed at a later time.
Common Use – Disclosure of Personal Data to Third Parties
In order to provide you with our products and the best level of services, we may share
your Personal Data with our affiliates and transport/courier companies.
Subject to the above and save as provided otherwise in this Policy, our Company shall
not sell, rent or otherwise publish or disclose your Personal Data to third parties.
Furthermore, we commit ourselves not to disclose your Personal Data to third parties
(individuals or legal entities) unless:
1. a) you have provided explicit written consent and (i) the third party (individual or
legal entity associate / supplier / service provider of our Company) has provided
sufficient guarantees in respect of the technical and organizational measures
governing the processing to be carried out and (ii) the third party (individual or
legal entity associate / supplier / service provider of our Company) has entered
into a written contact with us which imposes on the third party obligations
identical to those imposed on our Company under the provisions of Personal
Data protection legislation;
2. b) it is required in order for our Company to comply with the respective legislation
and only towards any competent tax authority, public prosecutor, police, criminal
investigation and judicial authorities in response to their requests;
3. c) in connection with any legal / judicial proceedings or prospective legal / judicial
proceedings;
4. d) it is required for the purposes of establishing, exercising or defending our legal
rights and legal interests – including information to regulatory, prosecution οr
other authorities for the purposes of fraud prevention and anti-counterfeiting,
unauthorized use and illegal activities.
Our Company shall not transfer your Personal Data in third countries outside the
European Union without your prior written consent except if pursuant to intragroup
transfer agreements or the standard contractual clauses approved by the European
Commission.
Your Rights
You shall have the following rights, as specified by the provisions of GDPR and the
applicable legislation which implements or supplements GDPR or otherwise is related to
the processing of individuals’ Personal Data together with the binding directives and
Codes of Practice issued from time to time by the respective supervisory authorities:
(a) The right to be informed and the right of access
You shall have the right to be informed about the processing of your Personal Data by
our Company, as well as the right to access your Personal Data and the information
relating to their processing and the right to obtain a copy of your Personal Data
undergoing processing.
(b) The right to rectification
You shall have the right to obtain from our Company the rectification or completion of
your Personal Data, if your Personal Data are inaccurate or incomplete.
(c) The right to erasure
You shall have the right to obtain from our Company the erasure of your Personal Data.
We shall satisfy your request where one of the following grounds applies:
the Personal Data are no longer necessary in relation to the purposes for which
they were collected;
you withdraw your consent and there is no other legal ground for the processing;
you exercise the right to object to the processing (see below (f)) and there are no
overriding legitimate grounds for the processing;
your Personal Data have been unlawfully processed;
your Personal Data have to be erased in compliance with a legal obligation.
(d) The right to restrict processing
You shall have the right to request our Company to restrict the processing. We shall
satisfy your request where one of the following applies:
when you contest the accuracy of your Personal Data, for a period enabling us to
verify the accuracy of your Personal Data;
when the processing is unlawful and you oppose to the erasure of your Personal
Data and request the restriction of their use instead;
when you exercise the right to object to the processing (see below (f)) pending
the verification from our Company whether the legitimate grounds for the
processing override your interests, rights and freedoms.
(e) The right to data portability
You shall have the right to receive your Personal Data in a structured, commonly used
and machine-readable format, as well as the right to request to have those data
transmitted to you or another controller that shall proceed to their processing.
(f) The right to object
You shall have the right to object to:
the processing of your Personal Data by our Company for our legal interests or
legal interests of third parties;
the processing of your Personal Data for direct marketing purposes;
the processing of your Personal Data for statistical purposes;
the processing of your Personal Data for automated decision making and profiling
when such procedures produce legal effects or significantly affects you.
For any question you may have or in order to exercise all the above mentioned rights
you may contact with our Company either (a) through the respective contact form in our
Website or by sending e-mail to the following e-mail address lkb@lkb.eu or (b) by
sending a letter to the address set out in the end of this Policy.
You are also entitled to withdraw at any time the consent you have provided regarding
the processing of your Personal Data (without retroactive effect) following one of the
aforementioned ways.
Ιn case that you consider that any of your rights or any of our Company’s legal
obligations with respect to the processing of your Personal Data is violated, you may
lodge a complaint before the competent supervisory authority.
For our office in Austria:
Österreichische Datenschutzbehörde
Address: Wickenburggasse 8, 1080 Vienna
Contact Number: (0043) 1 521520
E-mail: dsb@dsb.gv.at
Links to other sites
Our Website may contain links to third party websites or include third party websites.
Please note that this Policy does not apply to these websites and our Company is
neither in any way responsible for the availability or the content of these sites nor
controls, signs or bears responsibility for the collection, use, maintenance, common use
or disclosure of your Personal Data from third parties.
We encourage you to procure in advance and always review the disclaimers and privacy
policies published in each website or mobile application before disclosing any of your
Personal Data.
Applicable Law
The processing and protection of Personal Data of the Data Subjects is governed by the
terms of this clause, the provisions of GDPR and the applicable legislation which
implements or supplements GDPR or otherwise is related to the processing of
individuals’ Personal Data together with the binding directives and Codes of Practice
issued from time to time from the respective supervisory authorities (see European
Commission).
Amendments
We reserve the right to update this Policy from time to time and post the most up-to-date
version on the Website at any time without announcement. If substantial changes have
been made, our Company may post a relevant announcement relating to the
amendments on the Website or inform you by sending a notification via e-mail. We
encourage you to check the Website at regular intervals in order to verify whether there
have been any amendments, as well as to review from time to time this Policy in order to
keep informed about the way in which we process your Personal Data.
If you proceed with the use of our Website, you agree with this Policy and any updates.
If you do not agree with the terms for the protection of Personal Data provided in this
Policy you must not use our services.
Communication
If you have any questions about this Policy or the way we process your Personal Data,
or if you wish to either provide a compliment or submit a complaint, you may address
and contact us by sending a letter to our registered office address (Wurzbachgasse 18,
P.O. Box 54, A-1152 Vienna, Austria) or via e-mail using the following e-mail address:
lkb@lkb.eu.
This Policy was updated on August 16.02.2024.